Our response time for returns is within 7 days from the date of your request acknowledgment.

To initiate the return process, please reach out to us at Samsrugsllc@gmail.com. Ensure returns are dispatched to the following address: [insert return address].
. Please note that items returned without an assigned return order will not be accepted.

For any queries related to returns, feel free to contact us via Samsrugsllc@gmail.com.
Refund Process:
Upon receipt and inspection of your return, we will promptly notify you. Your refund will be processed using the original payment method within 10 business days. Do note that your bank or credit card company may take additional time to process the return.

If it has been more than 15 days since your return was approved, please get in touch with us at samsrugsllc@gmail.com